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Isa Bolivar, shaman in Richmond, performing an energy healing ritual for spiritual renewal.

Preparation, Shipping & Returns 

Preparation
 

Pure Ritual creations are prepared in small, intentional batches to preserve the integrity of each plant, preparation, and ritual process.
 

Please allow 3–5 business days for preparation before shipping.
 

Certain preparations created specifically for you may require additional preparation time. This ensures each creation is complete, stable, and properly held before leaving our care.
 

Shipping
 

Orders are shipped within the United States via USPS or UPS, depending on destination and service availability.
 

You will receive a tracking number once your order has been shipped.
 

Estimated delivery time is 3–7 business days after shipment.
 

Pure Ritual is not responsible for delays caused by shipping carriers, weather, or other external conditions beyond our control.
 

Please ensure your shipping address is complete and accurate. Pure Ritual is not responsible for packages delivered to incorrect addresses provided at checkout.
 

Local Delivery & Special Handling
 

Some preparations are available only for local delivery or pickup, or require refrigeration or special handling. These conditions will be clearly indicated on the product page.
 

Responsibility for proper storage begins upon delivery.
 

Returns & Exchanges
 

Due to the nature of these preparations and their small-batch creation, all sales are final.
 

Returns, exchanges, or cancellations are not accepted.
 

If your order arrives damaged or incorrect, you must contact us within 48 hours of delivery at:

isabolivar87@gmail.com
 

We will review the situation and determine the appropriate resolution.
 

Pure Ritual does not guarantee outcomes or specific results from use of any preparation.
 

Use & Responsibility
 

Pure Ritual preparations are intended for personal ritual and wellness support.
 

They are not intended to diagnose, treat, cure, or prevent any medical condition.
 

By purchasing, you accept responsibility for the proper use and handling of all preparations.

Let’s Walk Together

Get in touch so we can start working together.

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STORE POLICIES

Shipping Information
 

Processing Time

All Pure Ritual creations are handmade in small batches.
For this reason, orders require 3–5 business days to be prepared before shipping.


Shipping Methods

Orders are shipped through USPS or UPS, depending on destination.
Once your package is on the way, you will receive a tracking number by email.


Delivery Times
 

  • United States: 3–7 business days

  • International: varies by country and customs processing


Pure Ritual is not responsible for delays caused by the carrier.


Address Issues

Customers are responsible for providing an accurate and complete shipping address.
Pure Ritual cannot replace or refund orders shipped to incorrect addresses.


Lost / Stolen Packages

If a package is marked as “delivered” but is not received, USPS/UPS must complete their investigation.
I will support you through the process, but Pure Ritual cannot offer refunds for lost or stolen packages.

Legal Notice

The information, services, and activities offered on this website are intended to support your personal growth, emotional well-being, and spiritual healing. While shamanic healing can be a transformative and enriching experience, it is essential to understand that it does not replace professional medical, psychological, or psychiatric advice, diagnosis, or treatment. If you have concerns about your health, we encourage you to consult with a licensed healthcare provider before participating in any sessions or activities. Shamanic healing can sometimes evoke deep emotions, energies, or sensations as part of the healing process. These experiences are a natural part of the path to healing and self-awareness. It is important to note that results may vary from person to person; while many find healing through these practices, we cannot guarantee specific results. It is crucial to take care of your well-being throughout the entire process. Participation in any session or activity offered is entirely at your own discretion and risk. We encourage you to ask questions or stop the session at any time if you feel uncomfortable or uncertain. By engaging in the practices offered on this website, you acknowledge that shamanic healing is a personal and introspective journey. It is essential to approach this work with an open heart and mind, understanding that emotions or memories may surface during your process. While we are committed to providing a safe and supportive space for your journey, the responsibility for your own emotional, physical, and mental health rests with you. The practitioner will gently guide you through the process, but the healing journey is ultimately yours to navigate. We invite you to honor your own rhythm and trust that this path of self-discovery can be an empowering and meaningful experience.

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5036 Fairlake Lane

Glen Allen, VA 23060

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