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Isa Bolivar, shaman in Richmond, performing an energy healing ritual for spiritual renewal.

Preparation, Shipping & Returns 

Preparation
 

Pure Ritual creations are prepared in small, intentional batches to preserve the integrity of each plant, preparation, and ritual process.
 

Please allow 3–5 business days for preparation before shipping.
 

Certain preparations created specifically for you may require additional preparation time. This ensures each creation is complete, stable, and properly held before leaving our care.
 

Shipping
 

Orders are shipped within the United States via USPS or UPS, depending on destination and service availability.
 

You will receive a tracking number once your order has been shipped.
 

Estimated delivery time is 3–7 business days after shipment.
 

Pure Ritual is not responsible for delays caused by shipping carriers, weather, or other external conditions beyond our control.
 

Please ensure your shipping address is complete and accurate. Pure Ritual is not responsible for packages delivered to incorrect addresses provided at checkout.
 

Local Delivery & Special Handling
 

Some preparations are available only for local delivery or pickup, or require refrigeration or special handling. These conditions will be clearly indicated on the product page.
 

Responsibility for proper storage begins upon delivery.
 

Returns & Exchanges
 

Due to the nature of these preparations and their small-batch creation, all sales are final.
 

Returns, exchanges, or cancellations are not accepted.
 

If your order arrives damaged or incorrect, you must contact us within 48 hours of delivery at:

isabolivar87@gmail.com
 

We will review the situation and determine the appropriate resolution.
 

Pure Ritual does not guarantee outcomes or specific results from use of any preparation.
 

Use & Responsibility
 

Pure Ritual preparations are intended for personal ritual and wellness support.
 

They are not intended to diagnose, treat, cure, or prevent any medical condition.
 

By purchasing, you accept responsibility for the proper use and handling of all preparations.

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STORE POLICIES

Shipping Information
 

Processing Time

All Pure Ritual creations are handmade in small batches.
For this reason, orders require 3–5 business days to be prepared before shipping.


Shipping Methods

Orders are shipped through USPS or UPS, depending on destination.
Once your package is on the way, you will receive a tracking number by email.


Delivery Times
 

  • United States: 3–7 business days

  • International: varies by country and customs processing


Pure Ritual is not responsible for delays caused by the carrier.


Address Issues

Customers are responsible for providing an accurate and complete shipping address.
Pure Ritual cannot replace or refund orders shipped to incorrect addresses.


Lost / Stolen Packages

If a package is marked as “delivered” but is not received, USPS/UPS must complete their investigation.
I will support you through the process, but Pure Ritual cannot offer refunds for lost or stolen packages.

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